Greenpeace International - Business Systems Analyst
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Business Systems Analyst

Remote, HybridTech - SSI

Job description

Permanent / full time*

*offered on a 12-month contract basis initially, with the possibility of extension / move to a permanent contract, subject to local terms.

Location: The successful candidate may be based in a country where one of the independent National/Regional Greenpeace organisations (NRO’s) is located. See the locations here. [Unfortunately, we are currently unable to host new staff in a number of NROs at this present time, due to various restrictions. We are unable to support hosting of new staff in Africa, India, US, UK, Italy, Colombia, MENA region, in addition to some other NRO locations. The recruitment team may reach out to you to provide an update as necessary, depending on your location]. We offer competitive NGO level salary and benefits, the specifics of which depend on location where the successful candidates will be based. We aim to share this information with candidates before reaching the offer stage.

Greenpeace International (GPI) is looking for a Business Systems Analyst to play a crucial role in our Technology Department – enhancing the performance, cohesion, and alignment of our entire global network and supporting our mission to achieve a green and peaceful future through strategic technology and data solutions.

The Technology Department delivers technology and data solutions that enable the Greenpeace network to win campaigns and to support an effective and efficient global organisation through the massive strategic uplift that technology can give us:

  • Where all teams are supported by technology that is aligned to their needs, enabling them to have their greatest impact.

  • Where change agents’ power is amplified through Greenpeace’s technology.

  • Where our relationship with technology and data reflects our values and our mission to achieve a green and peaceful future.

In this role you will:

  • Analyse, specify, and validate the business needs of stakeholders and manage and track their status throughout the development lifecycle.

  • Perform business process analysis/mapping.

  • Work with stakeholders and the product team to prioritise requirements.

  • Translate conceptual business requirements into functional requirements in a clear manner (using assets such as process models, specifications, diagrams, and charts) that is comprehensible to developers/product team.

  • Assist with the interpretation of requirements into feasible options, and communicating these back to stakeholders.

  • Assist with functional and user acceptance testing, preparing and executing test scripts, and reporting issues for resolution.

  • Constantly be on the lookout for ways to discover issues and deliver better value.

  • Actively seek opportunities to satisfy the business needs of the community and offer feedback on options under consideration.

  • Develop and utilise standard templates to accurately and concisely write requirements specifications.

  • Act as documentation manager for the product documentation, including owning and maintaining any system where documents are stored.

  • Build strong internal relationships with the systems team, local domain specialists, and management in national offices, as well as the wider community of product users.

  • Assist the team in supporting the product practitioner community, including providing training, sharing best practices, and knowledge sharing.

  • Design solutions to business problems, which may include new systems, processes, or products by evaluating different options and recommending the most suitable solution based on analysis and stakeholder input.

  • Collect and analyze data to understand trends, patterns, and insights that can inform business decisions.

For further details about the role, please see the full job description HERE.

Job requirements

What we’re looking for:

Remember, no one has every skill or experience needed for this role, and you’ll have the opportunity to learn a lot from the team. We believe someone who has a few of these is well suited to succeed in this role:

  • Proficient at eliciting and analysing functional and non-functional business requirements.

  • Proficient in designing, documenting, and testing processes.

  • Knowledge of Agile/Scrum methodologies.

  • Strong collaboration and communication skills.

  • Knowledge of project management tools.

  • Experience in delivering training, including preparing and giving presentations.

  • Problem-solving and critical thinking skills.

  • Experience working in an international and culturally diverse environment.

  • A working knowledge of English, both verbal and written, and preferably one other language.

  • Ability to work in a remote-first environment.

  • Flexibility to travel.

  • Knowledge in CRM platforms. Knowledge of Salesforce Nonprofit CRM platforms such as Sales Cloud, Service Cloud, NPSP, Non-profit Cloud, etc., is an added advantage.

  • Certification in Salesforce Business Analysis or related certification.

  • Understanding of CRM data models.

What you can expect:

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. Staff can also access various wellbeing initiatives and also have the opportunity to join our global Equity, Diversity & Inclusion staff communities.

Please visit the careers site here, to learn more about working for Greenpeace.

About us:

Greenpeace is a global campaigning network. It comprises 25 independent national/regional organisations and a coordinating organisation, Greenpeace International. Greenpeace uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.

Our goal is to ensure the ability of the earth to nurture life in all its diversity. That means we want to:

  • Protect biodiversity in all its forms.

  • Prevent pollution and abuse of the earth’s ocean, land, air, and freshwater.

  • End all nuclear threats.

  • Promote peace, global disarmament, and non-violence.

To Apply:

If you share our vision, please click 'apply for this job' to begin your application.

To apply for this role, we require you to answer a selection of key criteria and upload your CV (in English) via our online application form.

Addressing the key criteria is an important part of your application. We will be looking for evidence that demonstrates your skills and experience in these areas. Use examples where possible, to draw attention to experience, knowledge, achievements, and skills gained in past employment or voluntary/leisure activities, provided they are relevant to the post.

It’s advisable to prepare your responses to the key criteria before starting your online application, as you are unable to save and return to it at a later date.

At GPI, we understand the benefits of using open AI tools (e.g., ChatGPT); however, for the purpose of this application, we prefer to see answers that were tailored by candidates themselves, without relying too much on these tools, so we can get a good impression of your thinking.

If you have any questions about this vacancy or the application process, please email us at Please note that all applications have to be filled out via the website and can't be submitted via this email.

We welcome everyone to apply for our positions. We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria for our roles. We’d love to know how your unique experience can bring value to our team. We believe in people power and having representation from many different communities to effect change.

Greenpeace International is an equal opportunity employer with a longstanding commitment to providing a work environment that respects the dignity and worth of each individual. We recognise and value the benefits and strengths that diversity brings to our employees and the whole organisation, and we thrive in an environment that encourages respect and trust. We do not discriminate in employment opportunities or practices on the basis of age, ancestry, citizenship, colour, disability, ethnicity, family or marital status, gender identity or expression, national origin, political affiliation, race, religion, sex, sexual orientation, and would like to invite you especially to apply!

CLOSING DATE: Thursday 25th July 2024, 23:59 (CEST)